You know I do appreciate that we're coming towards the end of this goal setting section.
And to be honest with you I have pretty much shared with you everything that I have from my own personal
repertoire of resources not everything but only the stuff that actually really works.
There is one really cool work book that I'm going to share with you in the next video that's going to
bring this whole section to it close that are not going to share with you and unbranded version of this
work.
But this is one that took me around about five months to produce and create.
We've spent thousands of pounds on there.
So I introduced our team in the next video will be here just to wrap this section up for the next video.
I want to introduce you into the questioning model.
Oh ain't no whilst there are many communication skills courses of life coaching training programs and
counsellors psychology programs and courses.
Many people will spend a lot of time explaining the difference between open questions closed questions
probing questions clarifying questions without actually ever explaining the natural order in which to
use them know what I'm going to assume here is as you're watching this course.
There's a pretty good chance that you know the difference already between walk-in probing clarifying
and closed.
If you don't I'll just take a few moments to explain them more briefly shortly.
But in this video more than anything else I want to show you the natural order in which we can use these
questions to bring out the best possible outcomes in the context of our coaching relationships.
No this framework this model I actually pinched from Honda Australia whilst I was a car salesman back
in 2006.
I was living over in Austria at the time and we used to get regular sales training in which and through
which I was initially presented with us fastening framework.
Now open questions I have asked you a couple of times through the course already on this unconscious
level you may or may not have been aware of it.
And I give an example.
Short I think maybe three or four videos ago when I gave an example of asking someone how do you know.
How do you intend on solving this problem.
For example that's an open question.
Another open question would be how do you intend on solving this problem in your life.
How do you intend on making progress in your life.
How do you intend on practicing all the exercises and the techniques that I sharing with you.
How do you intend on improving the quality of your relationships.
How do you intend improving the quality of your career.
How do you intend on developing yourself educationally.
No.
The funny thing about and how questions is always based on a presupposition.
No we can.
We can use questions like this and ask people how they intend to move forward in their life because
we can presuppose and naturally assume that they already want to.
We understand this because progress is an innate human value is a core value something that drives all
of us.
So as we understand core values we can ask open questions like this with real genuine authority and
no one's ever going to respond to you by saying how.
That's a bit presumptious isn't it that I actually want to move forward in life.
We can automatically naturally presume that because someone's coming to you for life coaching they want
to move forward in some area.
So once again using the communication skills that we've developed by now using the goal setting techniques
and models that I've shared with you once we have help once we've begun helping people to understand
the core values and ones of the go and helping people to understand and accept who they are that open
questions we use to start by bringing our life coaching sessions to a close.
I saw for example so tell me how was it that you intend to action.
Many of the things we've discussed throughout this session.
No questions they are useful because we don't want to assume that our clients are leaving our coaching
sessions with whatever it was that we originally hoped that they would take.
Bear in mind we are respecting the client's ability to self govern and bear in mind if you think about
it.
Been watching this course.
I've done to loads on you.
And if we understand how people's minds work sometimes we can be watching a video.
And we also watch a video or a lesson or something like that the instructor could say something and
then we start thinking about it.
We focus on it and whilst we are focussing on that we're missing out on everything else that he then
goes on to say which may or may not be true if you throw this course up until now.
But even if it's not a guarantee that it will be true for your life coaching clients as they come through
your doors.
Especially if you start sharing some really profound and life changing concepts principles or models
with them.
No.
The open questions are based on the presupposition that I have mentioned that they are going to go and
take that action whatever it is we've shared with them through the section the session the session sorry
and this is really about probing them to take responsibility for whatever it is that we've shared or
they have realized some of Leuchter modules such as the Express planning model.
Looked at the four questions and all were really looking and probing for is is for them to take responsibility
for something one action step something that they're actually going to take away an action swith they
say for example.
Yeah that action step that's something really cool that I can do this week.
Then probe.
That's fantastic.
So how specifically you know chunking down.
How specifically do you intend on doing that.
I'm genuinely interested.
So use chunking up and down and we can play around with a response so they get us through that.
Open questions that we ask to help them gain absolute clarity on how it is that they are actually going
to follow up and action.
Whatever it is we share with them that they've taken from the session so once they then want to respond
and clarify we then just simply reflect back or paraphrase whatever it is that they've offered us.
So just to be clear this week you're going to want to do this under fire.
They'll see either yes or no.
And that is the session closed.
Alright so we're open.
We're opening up at the end of the life coaching session to gain clarity on what it is that they've
actually taken from the session to get some form of commitment from them that they're actually going
to action some of the goals that they've set or some of the targets that they find or whatever.
Well we're probing around to make sure that they're actually taking stuff on were proven to make sure
that they're pin that the receptors actually taken the coaching relationship CBS because if they're
not going to come back and haunt you for it and then were clarifying So we're now entering into an agreement
because at the end of the session you're going to be saying right this sorc this time next week where
we're going to discuss the progress that you've made in this specific area that you've just clarified
you're take responsibility for before moving on to the next go or the next preferred outcome that we've
established.
So you're helping them then to manage their expectations of what to expect for you.
Therefore they are going to feel naturally no accountable to you because you're holding them to account.
You're actually encouraging them to take responsibility for something in a way that perhaps no one else
in the past ever does saw.
This is just a useful framework just to just to just to be in mind.
It's not something you can actively practice but it's something that you do want to build into your
coaching conversation especially once you've come into agreement with your clients about the goals that
they're willing to take responsibility for.
So any additional material section put together a little information fact sheet that just explains this
and a bit more detail is a bit more information about the different types of questioning that you can
use open questions probing questions clarifying questions and closed questions alongside a few other
little hints and tips that I felt at this stage of the course may be quite useful for you.
So that's just about wrapping up this section.
I'm going to share one more really cool resource This actually just for you.
In the next video I'm going to tell you what that is you're going to have to continue on to see.
So the is senior ganson.